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Ensuring Scalability for Your Video Network: Selecting a Multipoint Control Unit
Today, companies and organizations are using video communications at an increasing pace.
 
 
Key Considerations for Maximizing Your Video Architecture: Moving Beyond Point-to-Point Conferencing
As organizations adopt video communication solutions, thoughtful consideration must be given to planned deployment and the role video will play in daily processes and productivity.
 
 
Optimizing Your Video Network: Improving the User Experience - Advantages of the TANDBERG MXP Platform
Why introduce a new platform? TANDBERG knew that to retain our technology leadership position in the visual communication industry and to drive video communication as a whole, creating a next-generation platform was a necessity.
 
 
Lean Communications: Enabling Manufacturing Processes through Visual Technologies
One of the more complex challenges in the 21st century is managing the global supply chain effectively.
 
 
Custom Application Development by Aalpha Information Systems
Today’s business landscape is governed by rapid technology advancements and evolving business scenarios that constantly drive the change in enterprises’ internal environment.
 
 
ALL SOLUTIONS & RESEARCH
 
Call centre practises: Ten Ways to Ensure Your Practices Match Business and Customer Requirements
This white paper presents ten suggestions on how to guarantee that call center practices are up- to-date and in sync with current business goals.
 
 
This white paper uses customer-service scenarios to demonstrate five levels of quality in the customer experience and relates each to the strategies and technologies that make it possible.
This white paper ilustrates customer-service scenarios to clearly demonstrate on five levels of excellence in customer experience and relates each to the strategies and technologies that make it possible.
 
 
XML Making Interactive Communications a Reality
Alcatel's white paper report on Extensible Markup Language (XML) intensely informs the reader about all of XML's works and what it is all about.
 
 
Communication is Key: Getting Everyone in the Loop
Is inefficient communication plaguing your organization? Learn how to get everyone on the same page with SharePoint.
 
 
Microsoft Exchange TCO Comparison
This study identifies three key considerations for calculating total cost of ownership of Microsoft Exchange, then compares the TCO of Kerio MailServer to Exchange 2007, Windows SBS/EBS and Hosted Exchange.
 
 

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