| Primus Knowledge Solutions, Inc. |
| 1601 Fifth Avenue, Suite 1900 |
| Seattle, |
| WA 98101 |
| United States Of America |
| Telephone: |
206-834-8100
|
| Fascimile: |
206-834-8125
|
| Email Address: |
sales@primus.com
|
| Web Site: |
http://www.primus.com
|
| |
| Description |
|
Primus® (Nasdaq: PKSI)is a company known for providing knowledge management software solutions that help other companies to define, meet, and exceed the productivity and quality goals of their contact centers, help desks, and web self-service environments. Businesses around the world such as IBM, EMC, The 3M Company, Compaq Computer Corp., Motorola, T-Mobile, Ericsson Inc., Fujitsu Limited Inc., and Novell, use Primus software to increase customer satisfaction, improve employee efficiency, and lower operating costs.
Below is a list of
technical white papers, case studies and webcasts posted by Primus Knowledge Solutions, Inc.