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Call centre practises: Ten Ways to Ensure Your Practices Match Business and Customer Requirements
Title: Call centre practises: Ten Ways to Ensure Your Practices Match Business and Customer Requirements
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Report Type: White Papers
Publication Date: 01 February 2004
Report Summary: This white paper presents ten suggestions on how to guarantee that call center practices are up- to-date and in sync with current business goals. In the rapidly changing business environment the practises used in the not so distant past can no longer produce the returns intended for sufficient returns on investment. See how your business can change this trend.
Language: English
File Type: PDF
No Of Page(s): 16
Company's Name: Aspect Communications Corporation
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