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REPORT DETAILS
Business Service Management: Optimizing IT Services to Drive Business Success
By Tom Hayes
Title: Business Service Management: Optimizing IT Services to Drive Business Success
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Report Type: White Papers
Publication Date: 01 January 2004
Report Summary: This white paper report provides an insight on how Concord's approach to successful Business Service Management (BSM) can result in maximum service uptime, increased customer satisfaction, and improved business profitability.
Language: English
File Type: PDF
No Of Page(s): 10
Company's Name: Concord Communications, Inc
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