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| Mobile technology in the building services industry - a client case study | ||
| By Impact Applications | ||
| Title: | Mobile technology in the building services industry - a client case study View This Document |
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| Report Type: | Case Studies | |
| Publication Date: | 01 July 2005 | |
| Report Summary: | In a low margin business with fixed rate schedules and tight Service Level Agreements, an organisation can only achieve profitability through excellent productivity and financial control. Building services company Response Maintenance has deployed Impact:Response from Impact Applications which uses ‘zero-client’ mobile technology to streamline the business, from job and materials allocation to field based contractors to automated invoice production and the provision of online performance information to clients. Within 18 months the company has improved contractor productivity, reduced inventory and doubled profitability. Improved emergency response times and customer service, combined with excellent job and customer profitability analysis are enabling Response Maintenance to renegotiate contracts and cherry pick the most profitable business. | |
| Language: | English | |
| File Type: | ||
| No Of Page(s): | 3 | |
| Company's Name: | Impact Applications | |
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