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| Complaint Management & Corrective Action (CAPA) Software Improves Quality and Reduces Defects at US CAN | ||
| By Customer Expressions | ||
| Title: | Complaint Management & Corrective Action (CAPA) Software Improves Quality and Reduces Defects at US CAN View This Document |
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| Report Type: | Data Sheet | |
| Publication Date: | 10 February 2006 | |
| Report Summary: | At U.S. Can Corporation, continuous improvement is more than a slogan. The company’s laser-like focus on quality and fixing small problems before they get big has helped make it one of the world’s largest manufacturers of aerosol cans, paint cans and other metal containers – with 14 manufacturing plants and sales of $772 million in 2005.
But it’s not only the quality of its metal containers that concerns U.S. Can. Two years ago, the Lombard, IL-based multinational set out to improve the quality of its customer service by finding a better way to track and respond to feedback and complaints. |
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| Language: | English | |
| File Type: | ||
| No Of Page(s): | 3 | |
| Company's Name: | Customer Expressions | |
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