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| Status and Impact of ITIL Refresh (aka v3) | ||
| By Hamid Nouri | ||
| Title: | Status and Impact of ITIL Refresh (aka v3) View This Document |
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| Report Type: | White Papers | |
| Publication Date: | 20 September 2006 | |
| Report Summary: | If you are like most IT executives and professionals in the US, you have heard the industry buzz around “ITIL” and “ITSM” in the last 2-4 years. And like many you are probably maintaining a good dose of skepticism for yet another silver bullet that is going to solve the age old problems that IT faces in many organizations. So you start your own personal investigation to get at the “real story”.
This short research paper is intended to provide a quick overview of “WHY”, “WHEN” and “WHAT TO DO” about ITIL v3. |
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| Language: | English | |
| File Type: | ||
| No Of Page(s): | 4 | |
| Company's Name: | Nouri Associates, Inc. | |
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