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The following are results within the Performance & Problem Management category.

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Status and Impact of ITIL Refresh (aka v3) If you are like most IT executives and professionals in the US, you have heard the industry buzz around “ITIL” and “ITSM” in the last 2-4 years.

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An Introduction to ITIL This report provides inside information about the concepts and complexities of the IT Infrastructure Library (ITIL) upon which Advantage's managed services are built.


Improving Citrix Performance: How Converged Access Optimizes Citrix over the WAN Citrix products often perform poorly in wide area networks because standalone Citrix solutions do not offer the capabilities to allocate bandwidth fairly among concurrent Citrix users, print jobs, and other mission-critical applications.


Def ragmen t a t i o n 's Hidden Val u e for the Enter pr i s e Although CIOs may be aware of the problems caused by fragmented hard drives and files, this awareness tends not to receive the attention it may well deserve when it comes time to prioritize funds for purchasing future systems.


Monitoring Your WAN - When, What and How This white paper report is designed to help users calculate the value of link monitoring, total cost of downtime, understand the causes of slow application performance and effectively manage bandwidth.


Practical Strategies for Aligning IT with Business This white paper report talks on some of the key findings of recent aligment research and presents to executives some practical steps for properly leveraging and optimizing the IT resources that possess a critical role in achieving IT and business alignment.


BS 15000 - IT Service Management Standards seminars Introduction to IT Service Management and BS 15000 * Understanding the requirements of BS 15000 Service Management Processes * 1 Day Planning and Achieving BS 15000


Status and Impact of ITIL Refresh (aka v3) If you are like most IT executives and professionals in the US, you have heard the industry buzz around “ITIL” and “ITSM” in the last 2-4 years.


Diskeeper and Email Servers Diskeeper® works safely and effectively with email servers, whether they are Microsoft® Exchange, Lotus® Domino®, QUALCOMM® Eudora®, or others.


Is Daily Defragmentation Needed in Today’s Environment? Today the number of files stored on volumes is much greater than times past.


Reduc i ng Downtime and R e a c t i ve Maintenance :The ROI o f D e f ragmen t ing the Windows E n t e rpr i s e System delays and unresponsiveness are not only inconvenient in the enterprise, they are extremely costly in terms of lost productivity, and help desk and IT time required to debug reactive maintenance issues.

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Research White papers, case studies, webcasts, and success stories from Technology Vendors all over the world. Technology White papers are used by Technology Buyers to facilitate their procurement decisions.
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