Business Intelligence White Papers, case studies and success stories on Business Intelligence

Business Intelligence is the collection, integration and analysis of a broad variety of processes and technologies to help a business make sound decisions. Business intelligence may take into account such activities as statistical analysis, data mining and financial forecasting.

Monitoring your current business is also important when building Business Intelligence. Knowing what is working well within your organisation will subsequently allow you to focus on areas that are in need of improvement, either due to performance issues or cost. Use of intuitive tools by both staff and management to distil information from your business will provide you the base to develop your Business Intelligence plan. Review of all your corporate assets is vital; omitting areas will lead to deficiencies.

Corporate assets include customers, products & services, network infrastructure and employees. Typical performance measurements include profitability, availability, usage, sales and lifetime value. An organisation can then track their key performance measurements, refine customer segments & scores and optimize campaign strategies.

Business Intelligence is a hard discipline for a company to adopt properly. Scoring the performance correctly for every area of your business must be done honestly. Becoming defensive regarding performance will only lead to a failure of your Business Intelligence review. Once every aspect of the business has been reviewed, you will be able to identify the keys areas for improvement and go to the marketplace to look for ways to redesign or revamp and produce results.

Business Continuity

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Protecting your business systems and planning a recovery strategy is a vital part of any Business Continuity plan. Any strategy must balance the short and long terms goals of your business in times of a disaster. The continuity of your business is important and by evaluating different recovery processes, you need to strike the balance between what you need to protect your business and what you can afford.

Considering the recovery processes and techniques that match your company's particular requirements in key when drawing a Business Continuity plan. These key areas of consideration when drawing up a Business Continuity Plan include:

• Do we need outside assistance in an emergency? Can our in-house staff cope with the recovery from a disaster within the required timescales? What training will be needed to implement and maintain the Business Continuity plan?

• What impact is there on the business if certain systems are not recovered quickly? Which systems are the priority and need to be back on-line first? Careful consideration of this is vital; many organisations spend time restoring systems which appear to be key, but in effect are not. Prioritisation is extremely important within a Business Continuity Plan.

• If you have a lot of important data, just how long will it take to recover? Having a back-up on tape may be sufficient for some applications and systems, but will the time to restore the data be viable?

• As your business changes, is your Business Continuity Plan able to change with it? Adaptability to a changing environment is vital, but often ignored. The Business Continuity Plan is a "living" document which must be reviewed and updated regularly.

Business Process

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Business Process Management changes everything in business and how if functions. While not a new way of analysing a business, Business Process thinking and technology have transformed today's information systems and reduces the lag between management intent and implementation.

A process-managed business makes agile decisions, embeds quality and reduces cumulative costs across the organisation. It pursues strategic initiatives with confidence and direction. Business Process Management is the only way to achieve these objectives with transparency, management control and accountability. The process managed organisation grasps control of business processes and communicates with a universal process language that enables partners to execute on shared vision.

Business process management is not another form of automation, a new application or a fashionable new management theory. Business processes can be unhindered by the constraints of existing IT systems. Use of solid processes, underpinned by precise mathematical calculations will see your company move forward and develop in a positive and profitable way.

Business Solutions

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Business Solutions involved reviewing your business to identify an area which is under-performing in a big way or an area that is out-dated and in need of replacement. These areas can often be improved by the introduction of a single integrated Business Solution.

Key areas of a business such as finance, human resources and internet services can all be improved with the introduction of a dedicated Business Solution. Usually in the form of a existing product which is moulded to meet your organisations specific needs, a business solution can be a very cost-effective approach to improving performance and costs.

Many companies will offer a complete Business Solutions package. This will include reviewing your business processes, customising the product, implementation of the business solution, staff training and the important post-implementation support until your company is utilising the solution efficiently.

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